Shipping processing times
The processing time for in-stock items is 1-5 working days, unlike non-stock items. This time indicates how long it takes for the purchased goods to be made available to the shipping service provider for dispatch.

Shipping methods
We ship with DPD and its partners, or by collection from the warehouse in 4451 Garsten Austria by prior appointment

Costs
The shipping costs depend on the specific item, quantity and delivery address. These costs are additional costs and are calculated individually in the shopping cart and are generally not included in the item price.

Free shipping within Austria

Germany 11€

Italy 20€

Delivery time
The delivery time depends on the specific item, quantity and delivery address and is only an estimate. On average, this is normally between 1-15 working days.

Track orders
You will receive a tracking link by e-mail in your order confirmation.

Shipping restrictions
We only ship to certain countries. You can view and select these in the shopping cart. Further countries on request by e-mail.

Damaged or lost items
A replacement item will be provided for you for lost items.
The parcel must be checked for damage immediately upon delivery by the shipping service provider. Do not accept a parcel or sign a confirmation of receipt before this check. In this case, you must contact us immediately.

Customs and import taxes
Are already included in the calculated shipping costs in the shopping cart.

Payment options
The following payment options are available:
PayPal, credit/debit card, EPS